So my great grand boss came to visit the department yesterday and spoke to everyone. It was a getting to know you session since he took up this appointment recently. He did speak about his expectations and his experience, but he touched on three focus areas that he would advise that we focus on in our career.
The three focus areas are leadership, communication and critical thinking.
I agree with them, although personally I think there are so many more interesting aspects that we can focus on as well. But this post will be on my reflections on the three focus areas.
Firstly, leadership. What great grand boss mentioned was that leadership is not only for people at the management level. Leading can be at the subordinates level where a specific person is chosen to lead in a specific project. Personally, as more and more work piles up, I would be grateful if the guys could step up to lead in certain initiatives. It would take a huge load off my shoulders, and at the same time they would also prepare themselves for eventual appointments.
Many people have the appointment but cannot lead. They might not have the flair for it and might end up turning people off with their attitudes. They might care less about others and more about themselves. But to develop people into capable leaders at the management level, they need to be leaders at the tactical level.
Secondly, communication. I cannot stress the importance of communication. There are two parts to this: listening and speaking. Listening allows you to grasp your boss’s intent quickly. Why is he saying this and what does he actually want? If the reply you provide hits the nail on the head, good! He would feel that you are able to think at his level and that you didn’t waste his time. As for speaking, it is not good enough to understand intent quickly; you have to be able to phrase your ideas well. Else, the first sentence that comes out of your mouth will only sound gibberish, or reflect that you are unable to understand the crux of the issue.
Communication at the workplace takes many forms, and each form requires a different kind of mastery. Spoken communication during huddles and meetings. Written communication in the form of emails. Other forms of written communications can be approval papers to push a certain agenda or ask for certain resources. Without the clarity of thought and the ability to go straight to the point, bosses will end up taking an excessive amount of time to read and this doesn’t reflect well.
Thirdly on critical thinking. This bothers me quite a bit that there isn’t a structured way to learn critical thinking. Critical thinking requires one to challenge the fundamentals and question the assumptions. This is also applicable to my field as a maintenance engineer. This is because we work with contractors who provide recommendations on a particular way of troubleshooting. However we need to be able to think critically, see past the smoke, and ask correct questions in order to isolate the assumptions and make our decisions. However this is an area that many are weak in, and subordinates who behave like this would end up being questioned on their presentation. They don’t look good and don’t get the recognition that they deserve.
These three points not exhaustive; there are more points that one can focus on. Great grand boss spoke about being experts in a field through learning more from the internet. Personally I am encouraging people to work productively by finding tips and tricks to energise your day, sort the clutter of information bombarded through email, Whatsapp messages and face to face meeting, and prioritise on what matters.
What is your focus area now?